Describe the location and what you noticed
Say which room, outbuilding or part of the premises is involved, and roughly when you noticed the concern. Separate a sighting from a sound or another sign, without trying to draw a definite conclusion from either.
A short account is enough for an initial enquiry. The assessment itself would establish what can be inspected and what remains uncertain.
Explain practical access before the date is agreed
Mention locked rooms, shared entrances, a separate keyholder, parking restrictions or areas that cannot be reached. For a business, explain whether the proposed inspection would involve customer areas, storage or another occupier’s space.
Do not enter an inaccessible or unsafe space to collect extra detail for this form. Fieldmark talks through access limits before agreeing the scope.
Ask for instructions specific to the proposed work
There is no single preparation checklist that suits all pests and methods. Explain relevant household or premises circumstances to the professional, then ask what preparation, access and re-entry instructions apply to the actual proposal.
Do not use this article as a product label or treatment guide. General guidance, not legal advice: in Great Britain, the Health and Safety Executive (HSE) says everyone who uses biocides is responsible for using them correctly, and that the instructions on a product’s label should be read, understood and followed carefully.
Keep the first enquiry brief
Choose the nearest concern and premises category, provide a postcode and select a timing preference. A name and one contact channel are enough to show how a reply could be arranged.
The optional note can explain an access issue or a short observation. Leave out medical information, alarm codes and other sensitive details. This fictional demo stores and sends none of the answers.
Further reading
Source checked 4 November 2026. The enquiry structure and wording on this page are original editorial choices.